Our team identified a CRO opportunity for the STDcheck.com website aimed at improving the conversion rate for mobile users. Historically, mobile users accounted for roughly 85% of all traffic on the site, so we knew any successful optimizations we could run would have a significant impact on the business as a whole.
As the mobile homepage call-to-action existed prior to our strategic implementation, there were too many primary prompts:
- Calling a representative
- ZIP code / Lab Search
- Browsing all tests (products)