Client Overview

Wisenbaker Builder Services has been a trusted partner in the new construction home industry since the 1970s. With decades of experience, they are recognized as an industry leader known for their quality products, dedication to customer care, and strong values.

Industry Industrial

Market B2B

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Project Details

Wisenbaker Builder Services
Wisenbaker Builder Services
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The Challenge

Redesigning a Website to Match an Industry Leader’s Legacy

Because Wisenbaker was a long-term industry leader, they had built a strong reputation offline by cultivating trusted personal relationships. When Wisenbaker first approached Forthea with an inquiry about a new website build, there was a consensus that their existing website lacked clarity around their brand’s “why”. After completing our in-depth discovery process, we also found a number of other opportunities to improve. Areas to be addressed included:

  • Reorganize sitemap structure and evaluate user journey flow.
  • Enhance the way the Wisenbaker brand tells their story, voice, and unique “edge” or “why”.
  • Outline the unique services offered to customers.
  • Create a robust product catalog to showcase their wide range of offerings.
  • Expanded content to highlight the brand's people-first culture with easily accessible landing pages for career paths.

Industry Industrial

Market B2B

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Wisenbaker Builder Services

The Solution

Forthea partnered with Wisenbaker Builder Services to create a complete digital transformation with a custom website built on the MODX platform.

Discovery + Strategy

We began with an in-depth discovery process, including stakeholder interviews and a full audit of the existing site. This led to a complete sitemap overhaul that included reimagining structure, navigation, and page hierarchy to align with user needs while highlighting Wisenbaker’s “why,” “who,” and “what.”

Content Expansion + Storytelling

Content was a cornerstone of the project. Through interviews with employees across crucial departments, our team gained a deep understanding of Wisenbaker’s voice and values. From there, we:

  • Crafted content that sounded authentic to Wisenbaker while meeting digital best practices.
  • Positioned the brand as an industry leader by clearly articulating its value and edge.
  • Developed dedicated career and recruiting pages to reflect Wisenbaker’s heart for people and commitment to career growth, not just jobs.

Product Integration + Technology

Originally, our team scoped a custom product database. But during discovery, we identified an opportunity to integrate Wisenbaker’s new proprietary API with our MODX CMS platform. This pivot allowed us to:

  • Seamlessly import and display product data.
  • Create user-friendly product filtering and browsing experiences.
  • Maintain design consistency across the site.
  • Empower the Wisenbaker team to easily manage products in the future.

This integration highlighted the flexibility and power of MODX for complex, custom solutions.

Ongoing Website Management

We engineered the new WBS site to provide a simple, easy-to-use backend experience that makes it easy for novices to maintain. We created functionality that makes this process robust, flexible, and dynamic, while maintaining WBS's design and brand standards.

After launch, the Forthea team provided hands-on CMS training with the WBS team, giving our client the freedom and capability to maintain their new site without development experience or even seeing a single line of code in the backend.

The Results

After launch, the new website immediately started driving measurable results. Data shows that the redesigned site not only improved aesthetics and messaging but also delivered tangible performance gains in visibility, engagement, and user experience.

Here are a few data points when looking at year-over-year post-launch data:

Wisenbaker Builder Services Wisenbaker Builder Services

+35 %

Sessions (52,125 vs. 38,674)

+124 %

Avg. time per session (1:20 vs. 0:35)

+19 %

Engagement Rate (58% vs. 49%)

What Makes This Project Great
Loads in under 1 second
Custom Product API Integration
Custom Design + Development

Before + After

See how our new design (left) compares to the previous site (right).

Website - New Website - Old

Conclusion

Wisenbaker Builder Services now has a website that matches their decades-long reputation as a leader in the home building industry. Through strategic discovery, content-driven storytelling, and technical innovation, Forthea helped them transform their digital presence into a modern, scalable platform. Backed by impressive analytics gains, Wisenbaker’s new website is now a powerful tool for customers, employees, and future growth.

Designing + building a site is like playing with LEGOs in the digital space. We have all the building blocks, but we must figure out how to put everything together to get a desired outcome, or solution.

JT Skaggs

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